E-Payment Gateway

Payment Gateway refers to an e-commerce service that authorizes payments for e-businesses and online retailers.One cannot think of making or receiving on-line payments without a Payment Gateway.

Paper-based payment processes face major challenges to large organizations, due to an intense dependence on manual procedures and data entry.

appToday, many consumers make payments electronically rather than physically. Electronic payment system is a method of paying for supplies or services by electronic means, instead of using cash or a cheque, personally or by post. Businesses that go paperless by implementing an electronic payment system, realize huge process efficiencies and cost-savings benefits.
Mobile payment is also making serious evolution. If you’re located in an area with wide Smartphone use and plenty of foot traffic, mobile payments may be exactly for you. Individuals can pay their bills and make purchases at unconventional
locations 24 hours a day, 7 days a week, and 365 days a year.

Mobile IVR Solutions

Commtel Systems LLC announces the utility of mobile IVR (Interactive Voice Response) for their customers to interact with our host system.

(IVR) allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. IVR systems are CTI (computer–telephone integration) based solutions that can respond with prerecorded or dynamically generated audio to further direct users on how to proceed.

mobile-appIVR systems are prepared to handle large call volume with speed easily which ultimately increases customer satisfaction. They are easy and efficient and can considerably cut costs and raise efficiency within any company.

 

Benefits of using IVR :

 

  • IVRs gather information about customer’s needs and shifts calls to the most suitable agent or department. The possibility of shifting a call to the wrong agent or department will be reduced enormously.
  • IVR keeps high-value customer calls on the top of the waiting queue if all agents are busy. Company will never lose a valued customer due to pathetic customer service or a delayed response.
  • IVR systems easily hold high call volumes. Callers are systematically directed to the concerning agent or department or will wait in a queue if all agents are busy. Some IVR systems facilitate the caller with option of having a call back from the agent.
  • Provide mobile advertisement via the Orexis GUI, whilst customers wait to be connected to agents.

Broadcasting Solution

broadcastingCommtel Systems LLC is actively using its communication technologies to shape a professional, secure and a more systemized broadcasting resolution; that can now create, change, store and broadcast your transmission around the globe easily.

Commtel Systems LLC provides solutions for even the most challenging situations and offers the best components along with related services to handle broadcast technologies at any stage.

ERP on mobile for SAP

mobile_app2Real-time communication is essential today for an organization to be successful. Mobility of information has become particularly important in their daily duties and tasks to make work possible even on roads. Requirements to access to information anytime and anywhere have speed up growth of mobile devices like laptops, PDAs, and tablets. Commtel Systems LLC is providing you the solution through which you can access your accounts in CRM and ERP on your Smartphone.

Mobile ERP is designed to have access to data that used to only be available if one were physically in an office. It allows companies to benefit from enhanced quality of service, better productivity, deeper business relationships, competitive advantage, and more precise data capture.

ERP Oracle

oracle-erpUsing technology to get better working is not new. Unfortunately, conventional approaches have failed to account for the real-¬world challenges of business interruptions. You can’t build the business of tomorrow with an outdated system; it needs to grow faster, smarter and more consistently.
Oracle offers cloud-based rapid implementation tools for nearly any industry, any size organization and to address nearly any business challenge. It includes: financials, planning and budgeting, risk and controls management, procurement and sourcing, inventory and cost management, product master data management, and project portfolio management
Working with Commtel LLC systems on Oracle ERP deployment facilitates clients to pick flexible and reasonable solutions that are industry-specific and easy to get, install, and repair. The solutions connect completely with Oracle’s other applications and recognized for ‘unbreakable’ security. Oracle ERP suite adopts most modern authorized and technical standards that keep arising with time.

We strive to be distinct in our efforts to provide our customers the absolute state of the art, most innovative technology solutions and excellent customer services.

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